22-11-2016, 06:12 PM
(21-11-2016, 12:18 PM)ForumAdmin Wrote: Phil,
We have checked the file you sent us and the sequence plays fine in our office. We suspect it may be something to do with the audio file itself. Please check the location of the soundtrack file is correctly set in the Show Designer (File/Show Properties menu). If all looks fine, please try and move the file to the same directory as the .sho file and update the music location in the show accordingly to see if that helps.
Note that if the Show Designer cannot find the specified music file it will automatically look in a few other directories (such as your music downloads to try and find the music file). The Show Player however will only use the specified music file. Hence we suspect that the Show Designer is finding the music file elsewhere, but the Show Player is not.
Please let us know how you get on.
Hi, Thanks for the work and reply. I think that probably explains all.
Phil