interactive app

[daniel5488]

hi, does anyone know how to get the settings up on the app. tried on a samsung s7 and my wifes s8 with no joy.

thank you

[Craig]

Have you tried pressing and holding the back button or enabling the Assistant menu?
When the Assistant menu button is switched on (Settings - Accessibility - Dexterity and interaction), a blue symbol with four white squares appears. If this symbol is pressed, a menu pops up with a selection of available tasks. This includes (on page 2/4) a button called "More options". This is the extra Menu button that should be accessible from a long press of the Back button, but is not available in some apps.

[daniel5488]

any one had any joy with this?

just bought a cheap android tablet to use this app and you cannot access setting at all.

thanks

[ForumAdmin]

Hi Daniel,

On my Samsung S7 running Android Nougat, holding down the back key pops up a menu to access the settings.

What version of Android are you running ?

Craig.

[daniel5488]

(10-10-2017, 11:05 AM)ForumAdmin Wrote: Hi Daniel,

On my Samsung S7 running Android Nougat, holding down the back key pops up a menu to access the settings.

What version of Android are you running ?

Craig.

Kitkat 4.4.2

[daniel5488]

hi, any news on this craig? thank you

[Craig]

I suspect that long hold on the back key is hardware feature built into later Samsung phones. The App was designed for earlier versions of android when there was a dedicated key for the settings. We will need to look into adding a button to access the settings.
Craig.

[Craig]

Hi Daniel,

Please try the updated app attached, we have added a Settings button to the Welcome screen. Let me know how you get on. 


  syncrolight.zip (Size: 36.01 KB / Downloads: 19)

Craig.

[daniel5488]

Many thanks, I’m new to android so will work out how to get it installed later tonight lol ?